A well-known wallet recently experienced a security incident, with some users' assets undergoing abnormal transfers last night. Fortunately, the official responded quickly and has officially launched a full compensation mechanism.



Affected users can now log in to the official website to submit a compensation claim form; simply fill out the relevant information completely. The official has explicitly promised to fully compensate all affected assets, and the entire response and handling process has been quite swift.

From the incident last night to the launch of a comprehensive compensation plan today, this level of handling is considered quite generous within the industry. However, this event also shows us that even leading wallets cannot completely avoid security risks. The real test is whether users will continue to trust this platform because of this sincere compensation plan. After all, for users dealing with mainstream assets like Bitcoin and Ethereum, security is always the top priority.

What do you think about this handling approach?
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SchrodingerWalletvip
· 4h ago
Full compensation can indeed help recover some goodwill, but the security vulnerability itself is the real issue.
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AirdropChaservip
· 9h ago
Full compensation? That seems a bit too eager; there must be a story behind it. Speaking of security vulnerabilities, quick compensation doesn't necessarily mean strong technical skills. Are you really willing to use it... I'll wait and see for a few more months first. This move is indeed impressive, but once trust is broken, it's hard to repair. Just want to move on after paying? I don't think so. Quick compensation is just a stopgap; the real issue hasn't been addressed.
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BlockImpostervip
· 9h ago
Full compensation sounds great, but I still feel a bit uneasy about continuing to put assets in there.
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VCsSuckMyLiquidityvip
· 9h ago
This time the response was indeed quick, but trust... one bite is enough. The compensation plan is good, but the key is whether they can plug the loopholes afterward. Just paying money is useless. Full compensation is a highlight, but I still want to know exactly how they got hacked. It’s not clearly explained at all. Fast speed, yes, but this incident has somewhat lowered my goodwill towards them. Sincerity is there, but compared to compensation, I care more about when the results of the security audit will be released. To be honest, there are still too many people using this wallet now. They need to patch the vulnerabilities quickly. The industry’s handling is okay, but if it were me, I would have left early. The risk is too high.
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ImpermanentPhilosophervip
· 9h ago
Full compensation? How ruthless is this operation, bleeding out Honestly, it's much better than some passing the buck The compensation plan is so quick, there must be an internal expert involved But I still want to wait and see if the compensation is in place before making a decision If this time they really compensate fully, it will indeed restore a lot of reputation Trust is something that, once lost due to a security incident, is gone No matter how fast the response, it can't make up for the psychological shadow of being hacked
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ProofOfNothingvip
· 9h ago
Full compensation sounds great, but would you really dare to deposit more money?
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