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A well-known wallet recently experienced a security incident, with some users' assets undergoing abnormal transfers last night. Fortunately, the official responded quickly and has officially launched a full compensation mechanism.
Affected users can now log in to the official website to submit a compensation claim form; simply fill out the relevant information completely. The official has explicitly promised to fully compensate all affected assets, and the entire response and handling process has been quite swift.
From the incident last night to the launch of a comprehensive compensation plan today, this level of handling is considered quite generous within the industry. However, this event also shows us that even leading wallets cannot completely avoid security risks. The real test is whether users will continue to trust this platform because of this sincere compensation plan. After all, for users dealing with mainstream assets like Bitcoin and Ethereum, security is always the top priority.
What do you think about this handling approach?