A former customer service representative of a well-known exchange was arrested in India, reigniting concerns about internal industry risks. Why do incidents like this happen so frequently? From managing the right to information, employee review mechanisms, to internal compliance training, there seems to be room for improvement. The reality that exchanges need to face is that improper employee behavior not only threatens user asset security but also directly impacts the reputation of the entire industry. It is worth pondering what kind of regulatory loopholes and internal management flaws allow these problems to recur. As Web3 moves toward mainstream adoption, risk management on trading platforms clearly requires stricter standards.