智谱就GLM Coding Plan问题致歉并公布补偿方案

BlockBeats 消息,2 月 21 日,智谱就旗下 AI 编程订阅套餐 GLM Coding Plan 发布致歉信,并公布处理和补偿方案。智谱表示,本次改版主要出现三方面错误:规则透明度不足、GLM-5 灰度节奏太慢、老用户升级机制设计粗糙。GLM-5 发布后流量超出预期,扩容节奏未跟上,不得以将 GLM-5 按照 Max、Pro、Lite 的顺序逐步开放。目前 Max 用户已经全面开放,Pro 用户虽已开放,但高峰期可能会因集群负载较高遇到限流,Lite 用户将会在节后非高峰期逐步灰度开放。针对受到影响的 Lite 和 Pro 用户,智谱支持自主申请退款。

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